Return and Refund Policy

Our goal at The Supreme Geek is simple: we want you to love your order.

Because our shirts are made to order, we ask customers to choose their size, color, and style carefully before placing an order. We typically cannot accept returns for reasons such as ordering the wrong size, choosing the wrong color, or changing your mind after the item has been made.

That said, if something is wrong with your order, or if you have a sizing concern, please reach out. We want to be fair, reasonable, and helpful whenever we can.

30-Day Return Window

Please contact us within 30 days of your purchase if there is an issue with your order. No refunds will be issued after 30 days from the purchase date.

To be eligible for a return, your item must be in the same condition you received it, unworn, unused, unwashed, and in its original packaging. You’ll also need your receipt or proof of purchase.

Incorrect, Damaged, or Defective Items

Incorrect, damaged, or defective items are eligible for a full refund or replacement.

Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item. To help us resolve the issue quickly, please include a photo of the item and a brief description of the problem.

Size Issues and Exchanges

Because our shirts are made to order, we ask customers to check the size chart carefully before placing an order. We typically cannot accept returns or exchanges for size, color, or style changes once an item has been made.

That said, we know sizing mistakes can happen. If your shirt does not fit the way you expected, please contact us at support@thesupremegeek.com within 30 days of purchase. Size-related returns or exchanges are handled on a case-by-case basis, and we’ll do our best to find a fair solution.

To be considered for a size-related return or exchange, the item must be unworn, unused, unwashed, and in its original condition.

Please note that large orders, bulk orders, sale items, gift cards, and repeated size-related return requests may not be eligible for return or exchange unless the item arrived incorrect, damaged, or defective.

How to Start a Return

To start a return, contact us at:

support@thesupremegeek.com

If your item is incorrect, damaged, defective, or does not fit the way you expected, please include a photo with your email and a brief description of the issue.

If your return is accepted, we’ll send you instructions on how and where to send your package. For incorrect, damaged, or defective items, we’ll provide a return shipping label if the item needs to be sent back.

Items sent back to us without first contacting us will not be accepted.

You can always contact us with any return questions at support@thesupremegeek.com.

Non-Returnable Items

Because many of our products are made to order, certain items cannot be returned unless the return is approved or the item arrives incorrect, damaged, or defective.

We also cannot accept returns on gift cards or sale items.

Please contact us if you have questions about your specific item.

European Union 14-Day Cooling-Off Period

If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

As above, your item must be in the same condition you received it, unworn, unused, unwashed, and in its original packaging. You’ll also need your receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know whether the refund has been approved.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at support@thesupremegeek.com or call us at 864-720-3827.